Practice Policies and Warranties
Financial Policies
For your convenience, we accept payments made with Visa, MasterCard, Discover, and American Express. Unless other financial arrangements have been made, we ask that you pay your portion of the bill at the time of treatment. Any balance not paid by your insurance company will be your responsibility.
Cancellation Policy
Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.
Warranties
Composite (tooth-colored) Fillings: (2 Year Warranty)
If a composite filling is the recommended treatment, the filling will be repaired or replaced in the event of a failure. Please note: Composite restorations as a “compromised” form of treatment (instead of a recommended crown or other treatment) are not covered under this warranty.
Root Canals: (2 Year Warranty)
Root canals are 96% successful. If there is a reoccurrence of infection within 2 years of the initial treatment, making additional treatment necessary, we will refund your portion paid or apply said portion as a credit toward a retreat need or replacement tooth. The recommended restorative treatment (crown or filling) must be completed in our office for the root canal warranty to apply.
Crowns /Bridges /Veneers: (5 Year Warranty)
Any fracture with normal use will be replaced or repaired at no additional charge. This warranty does not include gum line desensitization, root canal therapy, night guards, nor does it cover damages caused by accidents, trauma, neglect, or improper use. (e.g., grinding, clenching, chewing ice or biting non-food items.)
Dentures and Partials: (2 Year Warranty)
Any repairs due to normal use will be covered under warranty. Breakage due to accidents (such as dropping your denture), are not covered. Also, due to the nature of dentures, we cannot guarantee a person’s ability to comfortably accommodate these artificial replacements.
The primary key to lifetime success of your oral health depends on you! Diligently following your prescribed routine for brushing, flossing, fluoride or dental rinse, as well as keeping all recommended dental appointments is the best defense to protect your teeth and gums.
Warranty Validation:
- The warranties herein do not cover accidents that cause damage to the teeth or dental prosthesis.
- All patients must keep up with the prescribed examination appointments (minimum every 6 months) and periodic images to allow us to properly monitor and maintain your restorations; otherwise, these warranties are null and void.
- Patients without any natural teeth must come in for periodic exams and oral cancer screenings once per year.